What Are Cookies and Why We Use Them

Cookies are small text files that get stored on your device when you visit our website. Think of them like digital sticky notes that help us remember your preferences and keep your banking experience smooth. We're not talking about the kind you eat with tea, obviously.

At Lenavixo, we use these tracking technologies to make sure your digital banking security remains strong while keeping the site functional and easy to navigate. Some cookies are absolutely necessary for the platform to work—like the ones that keep you logged in securely. Others help us understand how people use the site so we can make improvements.

We've always been transparent about this stuff. Since launching our security-focused banking platform back in 2019, we've seen the digital landscape change significantly. The way we handle data today reflects that evolution, and we're committed to giving you control over what gets tracked.

Types of Cookies We Deploy

Not all cookies serve the same purpose. Here's what you'll encounter on lenavixo.com and what each category actually does for your experience:

How Long Do These Cookies Stick Around?

The lifespan varies depending on what the cookie does. Session cookies disappear the moment you close your browser—they're temporary by design. Persistent cookies hang around longer, sometimes for months or even a year, so the site can remember you when you return.

Our essential security cookies typically last for your session plus about 30 days to keep your authentication secure. Preference cookies might stick around for up to 12 months so we don't keep asking you the same questions. Analytics and marketing cookies usually expire after 90 days, though this can vary based on the specific tracking tool we're using.

Taking Control of Your Cookie Settings

You're not stuck with our defaults. Every major browser gives you tools to manage, block, or delete cookies. The process differs slightly depending on which browser you're using, but they all offer similar controls.

Keep in mind that blocking essential cookies will break core functionality. You won't be able to log in or use secure features of lenavixo.com. But you absolutely have the right to disable analytics and marketing cookies if you prefer not to be tracked.

Third-Party Cookies and External Services

We use some external tools that set their own cookies. Google Analytics helps us understand site traffic patterns. Our educational video platform might set cookies to remember your playback preferences. These third parties have their own privacy policies that govern how they use tracking data.

When you click "Decline All Non-Essential Cookies" at the top of this page, we signal to these services that you've opted out. However, some third-party cookies might still be set before that signal gets processed. That's why we recommend using browser-level controls if you want complete blocking.

We're selective about which third-party services we integrate. Every tool gets evaluated for security and privacy standards before we add it to lenavixo.com. If a service doesn't meet our criteria for data protection, we don't use it—simple as that.

Updates to This Policy

Technology changes, regulations evolve, and we occasionally add new features that require different tracking mechanisms. When we make significant changes to how we use cookies, we'll update this policy and notify active users through their dashboard.

Minor updates might happen without notification—things like clarifying language or adding examples. But if we start using cookies in fundamentally different ways or add new categories of tracking, you'll hear about it before it takes effect.